Between:
The subject that concludes the purchase, hereinafter referred to as “the Customer”
and
The company NANNINI ITALIAN QUALITY S.R.L. (P.I.: 02350150351), with registered office and head-quarter in Reggio Emilia (RE), Via J.F. Kennedy, n. 10, Italy, represented by its President of Board Davide Degl’Incerti Tocci, hereinafter referred to as “the Supplier”;

Therefore, the Parties hereby agree as follow:

1. Object of the contract
Object of the present agreement is the on-line transaction of goods as selected by the Customer on the web site www.nannini.com .
The offer and the sale of products on www.nannini.com web site are regulated by the following general conditions of sale.

2. Acceptance of the general conditions of sale
All the deals will be directly concluded through the access to the web site www.nannini.com where the Customer can proceed to the purchase of the goods following the indicated buying procedure.
The present general conditions of sale are an integral and essential part of the sale agreement and for this reason they have to be examined “on line” by the Customer, before completing the buying procedure. Together with the order confirmation the Customer declares to have carefully read and integrally accepted the present general conditions.
The Customer by the mailing of the purchase order confirmation, unconditionally accepts and binds himself to observe the present general conditions of sale.

3. Validity and implementation of the agreement
The validity and the implementation of the agreement run from the date of the e-mail of acceptance sent by the Supplier, subjected to collection of the payment.
The Customer declares to accept the item as it is described in the product card available on the website and to buy for purposes different from trade or professional activity that might involve him.
The Customers commits himself to print and keep the present agreement.

4. Price and method of payment
The prices of the goods include VAT where requested. The Customer undertakes the commitment of paying to the Supplier the transport costs as fixed in the summing up of the costs sent by the Supplier.
The total price of the purchase is the one written at the heading “total payment”.

The payment methods are available on this page: Payments
If you choose to pay by bank transfer (only for EU Countries), the Supplier is going to ship the order only after receiving the credit of the bank transfer. Banking practice provides that the transfer made will be credited to the beneficiary's current account no earlier than 3 working days from its execution, consequently these days must be added to the days elapsing between the date of placing the order and the date on which the customer arranges the bank transfer. After 5 working days from the date of acceptance of the order without the Supplier having received the credit of the bank transfer, the same will cancel the order, after contacting the customer to request any additional information regarding the execution of the bank transfer.

5. Method, time and costs of delivery
Delivery methods and shipping times are available on this page: Shipments

In any case the Supplier can’t be held responsible for delays in the delivery of the product, hence he can’t be charged of any damage or responsibility.

6. Exercise of the Right of Withdrawal
The Customer has the right to withdraw from the Contract within 14 days without providing any reason. The withdrawal period expires 14 days after the day on which the Customer acquires physical possession of the goods.

To exercise the right of withdrawal, the Customer may contact Nannini Italian Quality S.r.l. by email at customercare@nannini.com.

If the Customer withdraws from the Contract, all payments received from the Customer will be reimbursed without undue delay and, in any event, no later than 14 days from the day on which we are informed of the Customer’s decision to withdraw from the Contract. Such reimbursements will be made using the same means of payment used for the initial transaction. Notwithstanding the foregoing, reimbursement may be withheld until the goods have been received or until the Customer has supplied evidence of having returned the goods, whichever occurs first.

The Customer is requested to return the goods or deliver them to us at our registered office without undue delay and, in any event, no later than 14 days from the day on which the Customer communicated the withdrawal from the Contract. The deadline is met if the Customer sends back the goods before the expiry of the 14-day period.

The costs of returning the goods, together with any customs duties or charges applicable to goods returned from abroad, shall be borne by the Customer, who shall return the goods to the Supplier at the following address:

NANNINI ITALIAN QUALITY SRL
Via J.F. Kennedy, 10
42124 Reggio Emilia (RE) Italy

The right of withdrawal from the Contract shall apply exclusively to products returned in the same condition in which they were received by the Customer. The purchased item must be intact and returned in its original packaging. The Supplier reserves the right to verify that the returned item is in its original condition; only in such case will the Supplier refund the purchase price of the item to the Customer within 14 days.

6.1 Return of Defective or Non-Conforming Products
If the Customer believes that, at the time of delivery, a product does not conform to the Contract, the Customer must immediately contact us by email at customercare@nannini.com, providing the product details together with a description and/or photographs of the damage or defect found. The Customer will then be informed of the procedure to follow.

To allow verification of the item, the Customer must return the product. The returned item will be carefully examined, and the outcome of the inspection will be communicated within a reasonable period of time.

In the event of a lack of conformity of the goods, the Customer will be offered either a replacement product or a refund (as appropriate), unless the Customer requests otherwise, provided that such request is objectively possible and not excessively burdensome under the applicable legislation.

The refund of the amounts paid or the replacement of the item will be carried out as soon as possible and, in any event, within 14 days from the date on which confirmation is given that the refund or replacement procedure for the non-conforming item will be processed, at no cost to the Customer.

The amount paid for products returned due to damage or defects, where such damage or defects are effectively verified, will be refunded in full, including the delivery costs incurred for shipping the item and the costs incurred by the Customer for returning it. The refund will be made using the same payment method used for the original purchase, unless otherwise agreed between the parties.

Nothing in this section shall affect any statutory rights granted to consumers under applicable law.

6.2 Prescription Change Requests
If the Customer requests a change of prescription due to an incorrect prescription selection made at the time of purchase, the return shipping costs for sending the product back to Nannini Italian Quality S.r.l. shall be borne by the Customer.

Upon receipt and verification of the returned product, Nannini Italian Quality S.r.l. will provide a replacement product with the correct prescription. The shipping costs for delivering the replacement product to the Customer shall be borne by Nannini Italian Quality S.r.l.

This provision applies exclusively to prescription changes resulting from an incorrect prescription selected by the Customer and does not affect the Customer's statutory rights in the event of defective or non-conforming products.

7. Warranty and supplier’s obligations
It is applied the 2 years warranty provided for by Italian law D.Lgs. n. 206/2005 and refers exclusively to an intrinsic defect of the product, existing at the time of the purchase, and not to a damage either accidental or caused by a wrong use of the product.
Are expressly excluded from the guarantee defects resulting from normal wear and tear or caused during transportation or misuse and / or maintenance of the same.
In case of any defect of the product, been verified, the Customer can – in accordance with what provided in art.6 – return it to the Supplier with whom he can evaluate an eventual replacement of the product (subjected to availability) or the refund of the price payed for the purchase.

8. Personal data protection
The Supplier takes the commitment to handle the data of the counterpart in the full respect of the principles and the regulations of Legislative Decree June 30th 2003 n. 196 (Code for the Protection of Personal Data)
The Customer expressly declares to having received the informative report as per art. 13 Legislative Decree n. 196/2003 (Code for the Protection of Personal Data).

9. Final clauses
The invalidity of a clause or of a part of it doesn’t automatically determines the invalidity of the whole agreement
The present agreement has validity exclusively in its Italian version.

10. Applicable law and competent court
The present agreement is regulated by the Italian law.
Any dispute about the interpretation or implementation of the present agreement or connected with it will be of exclusive competence of the Court of Reggio Emilia city.

The Customer declares to approve specifically, under Articles 1341 and 1342 of the Italian Civil Code, the following clauses of this agreement : 2.(acceptance of the general condition of sale) 3. (validity and execution of the agreement) 5. (Methods, time and costs of delivery) 6. (exercise of the right of withdrawal) 7. (guarantee and supplier’s obligations) 9. (final clauses) 10. (applicable law and competent court).